It's even acceptable to refund a game that goes on sale shortly after you buy it. You can use it to refund games you don't like for several reasons: if it doesn't work on your system, you purchased it accidentally, or it's simply not fun. Steam hasn't designed its refund policy as a way for you to get free games. Third-party developers can use this system and Steam will notify you of that at the point of purchase-otherwise, the purchase is not refundable. Steam will offer refunds for in-game purchases on any Valve-developed games within 48 hours of purchase, providing you haven't consumed, modified, or transferred the game. Related: Is CDKeys Legit or a Scam Site for Buying Cheap Games Keys? Also, game keys you purchased elsewhere and activated through Steam are not refundable. If Valve's anti-cheat system has banned you on a game, you cannot refund it. You can't refund individual games from a bundle. Be aware that some DLC isn't refundable, but Steam will display this on the Store page.īundle purchases count as a single package, so you must have less than two hours of playtime across all the games in the bundle. Certain game editions that include virtual currency and/or content. ![]() If you haven’t already, go ahead and log in. If you bought a bundle of games, including games with extra content, all games and content have to be returned together. To request a refund, open a browser of your choice and then head over to Steam’s official support portal. The rules are similar for most DLC: request a refund within 14 days, and you must have less than two hours of playtime on the base game after purchasing the DLC. Once youve gotten two refunds for a game, you can buy it again but you won’t be able to get a third refund. How the Steam Refund Policy Works for Other Purchases Therefore, it's important to give as much detail as possible why you want a refund. Just found out that Steam has a policy that any games completed within 2 hours, and 14 days of purchase will get a refund. Steam will manually review your request and decide, though it's under no obligation to give you a refund. Steam gives you a certain period (I think its 10 days) to return a game. You can still request a refund even if your purchase doesn't pass the two eligibility rules. This year, Kejora now has a new direction and is being developed as a puzzle-platforming adventure while maintaining its hand-drawn aesthetic.
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